Even if you're great at diagnosing problems or finding innovative solutions for them, if you are addressing the wrong problem in the first place, you are wasting your time.
So the first step in effective problem solving is identifying and framing the right problem. This presentation shows you how.
The presentation introduces the concept of a key question and places the key question in its introductory flow—situation and complication. It also shows how to complete the definition with the problem's scope.
