All professionals and executives must solve complex problems. And yet, most of us have never formally learned how to do so. This deck offers a primer. In 55 slides (in PDF format) you'll learn to:

• Let go of evaluating the quality of a decision by its outcome, focusing on the process instead,
• Meet a process to help you solve complex problems—and therefore make better decisions—FrED, for Frame Explore Decide,
• Use a quest to frame your problem, identifying its three key ingredients,
• Explore alternatives and decision criteria,
• Decide by ranking alternatives,
• Embrace a probabilistic mindset to evaluate your conclusions, and
• Learn to make better decisions under time pressure.

Integrating learnings from our research over the past 20 years as well as our work with hundreds of executives, this deck is an update of our approach.